Policies.
Cancellations:
Must be made at least 24 hours prior to your scheduled appointment. If cancellations are made with less than 24-hour notice, 1/2 of your appointment total will be charged to the card on file for waxing, express dermaplaning, lash, and brow services. $50 will be charged for any facial service without notice.
No Shows:
There will be zero tolerance for no-shows. Your appointment will be charged in full with the card on file.
Late Appointments:
The Skin Studio has a 15-minute grace period. If you arrive after 15 minutes of your scheduled appointment time, you will pay for full service, even if you do not receive your full-time due to tardiness. If I cannot perform it with the remaining time, you will need to reschedule with a $10 late fee. If you choose not to reschedule, the cancellation policy will be enforced.
**I understand we are all humans and life gets crazy! If an emergency happens, please contact me. I am willing to work with you and waive fees in appropriate settings. These policies are in effect to be able to enforce when my time is being abused. To ensure I am able to provide the best possible service to all my clients, especially the ones that arrive at the appropriate time, please arrive on time or give notice!
Thanks!!
Esthetics by Grace